Tenant Handbook

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  1. Introduction
    1. Welcome
  2. Policies & Procedures
    1. Access to Offices
    2. Alterations
    3. Animals
    4. Bicycles and Other Non-Motorized Vehicles
    5. Building Common Areas
    6. Building Hours and Access
    7. Cleaning Services
    8. Deliveries
    9. Electric Heaters and Fans
    10. Fire and Safety Regulations
    11. Holiday Schedule
    12. Mail
    13. Maintenance
    14. Move-In Instructions
    15. Moving Company Requirements
    16. Moving Company Insurance Requirements
    17. Pest Control
    18. Smoking
    19. Soliciting
    20. Tenant Parking
  3. Building Management and Remit Address
    1. Building Management and Remit Address
  4. Safety and Security Procedures
    1. Access Control System
    2. Security
    3. Keys
    4. Office Security
  5. Emergency Procedures
    1. Active Shooter
    2. Bomb Threats
    3. Earthquakes
    4. Face-to-Face Threat
    5. Hurricanes
    6. Pandemic Preparedness
    7. Smoke and Fire
    8. Tornado
    9. Utility Outage
    10. Written Threat - Suspicious Package
  6. Quick Links
    1. Service Requests
    2. Tenant Forms and Approved Vendor List

Welcome

Transwestern would like to take this opportunity to thank you for your tenancy at Ninteen-Ninteen North Loop West.

Transwestern is dedicated to serving you. Please do not hesitate to contact Building Management if we may be of assistance regarding any matter.
For your convenience, we have included information regarding building services, procedures, maintenance calls, emergencies and other general information that we hope will be of assistance to you throughout your tenancy. If after reviewing the following information you require additional assistance, please contact the Property Management Office. Each member of the Property Management Team stands ready to assist and clarify as needed.

Again, we extend a sincere thank you to you and your Company.