Tenant Handbook

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  1. Introduction
    1. Welcome
  2. Policies & Procedures
    1. Access to Offices
    2. Alterations
    3. Animals
    4. Bicycles and Other Non-Motorized Vehicles
    5. Building Common Areas
    6. Building Hours and Access
    7. Cleaning Services
    8. Deliveries
    9. Electric Heaters and Fans
    10. Fire and Safety Regulations
    11. Holiday Schedule
    12. Mail
    13. Maintenance
    14. Move-In Instructions
    15. Moving Company Requirements
    16. Moving Company Insurance Requirements
    17. Pest Control
    18. Smoking
    19. Soliciting
    20. Tenant Parking
  3. Building Management and Remit Address
    1. Building Management and Remit Address
  4. Safety and Security Procedures
    1. Access Control System
    2. Security
    3. Keys
    4. Office Security
  5. Emergency Procedures
    1. Active Shooter
    2. Bomb Threats
    3. Earthquakes
    4. Face-to-Face Threat
    5. Hurricanes
    6. Pandemic Preparedness
    7. Smoke and Fire
    8. Tornado
    9. Utility Outage
    10. Written Threat - Suspicious Package
  6. Quick Links
    1. Service Requests
    2. Tenant Forms and Approved Vendor List

Smoke and Fire

Procedure

If an alarm has sounded, all employees should exit their offices and follow Property Management’s or Public First Responders’ instructions. This may include complete evacuation to designated exterior assembly points.

If a fire or smoke has been discovered, the person who discovers the fire should:
  1. Pull a fire alarm pull station, if available.
  2. Contact 911.
  3. Notify Property Management or Security staff.
Tenants, upon hearing an alarm or announcement of smoke or fire, should:
  1. Initiate the evacuation of their area’s employees and any visitors to the designated exits or stairwells and await further instructions.
  2. If instructed, assist in evacuation to their assembly point outside the building.
  3. Account for their area’s employees, as able, to ensure that no one is remaining in the building.
  4. Summon a Local Public Responder to tend to any injuries.
  5. Report to Property Management if it is determined that any persons are unaccounted for.
  6. Remain at the assembly point and await further instructions.